Frequently Asked Questions
Everything you need to know about your Aisha Jewelry experience.
What materials are used in Aisha Jewelry pieces?
We use high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.
How should I care for my jewelry to prevent tarnishing?
To maintain brilliance, avoid contact with perfumes and water. We recommend storing your pieces in the provided microfiber pouch when not in use.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please note that for hygiene reasons, earrings are final sale.
Do you offer a warranty on your products?
Yes, all Aisha Jewelry items come with a 6-month warranty covering any manufacturing defects. This does not cover accidental damage or normal wear and tear.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey.